Booking page clicks, contact clicks, UTM link clicks. High-value actions just before conversion.
Conversion
The booking / purchase
Booking confirmed, purchase made. Usually outside social's direct control — the client's system handles this.
Where does your responsibility end and theirs begin? Be explicit.
Step 5 — Campaign Goals
What are we committing to measuring?
3–5 goals max. Each goal needs a metric, a target number, and a plain-English reason why it matters for THIS specific campaign — not social media in general.
Step 6 — Scope Boundaries
What can social do — and what can't it?
This is the most important alignment conversation you'll have with a client. Being explicit about limits before launch prevents 90% of the difficult conversations that happen after it.
Honest and specific. These are your actual deliverables — what you're committing to.
Be explicit. This protects you from being blamed for things outside your control.
Anything that needs to happen before the campaign goes live.
Contract Generated
Campaign Contract
Copy each section below and paste into the corresponding field in your Campaign Contract Excel tab. Section 04 (Actuals) and Section 05 (Debrief) are filled at campaign end.
How to use this in Excel: Open your client's Social Media Report file → find the Campaign Contract tab for this campaign (or copy the template tab and rename it) → paste each section into the matching field. The contract is your agreement — fill it in before the campaign launches, get client sign-off, and review it at debrief.